Products.
How well do you know and understand your guests? With RTP, we’ll help you understand your guests’ purchases, tailor your product offerings and maximize your revenue. That’s what ‘Optimizing the Guest Experience’ is all about.
By keeping all online and on-site purchases consolidated on one customer record—including tickets that your guests buy, retail store purchases, food and beverage purchases, ski or snowboard rentals, ski school and other managed activities—your staff can easily track your guests’ transactions. Then you’ll possess valuable customer data to use to keep them coming back.
Why are RTP’s Software Solutions so unique? When you’re running RTP’s Complete Resort Management Solution, including our enterprise-level Ticketing & POS system, the memories of running less efficient or separate and incompatible systems will disappear. Our software solutions include: Ticketing & Pass Sales, 'hands-free' RFID Access Control, Food & Beverage, Inventory Retail and Rental solutions, Activity Manager, and Snowsport School, just to name a few. Each is designed to simplify how you interact with and process your guests’ transactions. And since everything is integrated, you’ll quickly get them to the Experience that they really came for—the ski terrain or activities at your resort.
Consolidating your customer’s purchase record also helps keep your bookkeeping system streamlined. Don’t be surprised if your average spend-per-guest goes up too, because installing technology that is integrated removes the hassle of presenting payment for each activity they do. Your guest simply signs a slip and charges it to a central account. How’s that for convenience?
Need customer metrics? Our back-office solutions help you gather, store, organize and analyze data about your customers. Our Business Performance Management Solutions and Extended Resort Management Solutions give you greater system flexibility and more robust performance.
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